These General Terms and Conditions of Sale define the conditions applicable to sales concluded between persons wishing to make a purchase "The CLIENT" and the seller "billybelt.com". The seller uses a website in French and English versions.
Information about BILLYBELT :
• SAS company with a capital of €50,000
- This brand is located in Bondues (59910)
- RCS 789 063 344.
The CUSTOMER declares to be a human person, from 18 years old, at least 18 years. In addition, the CUSTOMER must have the legal capacity or parental authorisation to place an order and make a payment on billybelt.com.
Products are all items offer by BILLYBELT on its website. BILLYBELT (the seller) declines the responsibility if the CUSTOMER notices imprecisions, inaccuracies, omissions, or damages caused by hacking events. And the COSTUMER agrees with this.
All product prices include all taxes except shipping costs.
The seller, BILLYBELT, can modify its prices at any time and without notice.
AVAILABILITY OF PRODUCTS
The seller, BILLYBELT, undertakes to honour the orders received on the billybelt.com website only within the limits of available stocks. If one or more products ordered are not available, the seller, BILLYBELT, undertakes to inform the CLIENT as soon as possible.
In this case, if the CUSTOMER wants to change the out of stock item with another one, the seller will modify it and change the order and its bill immediately.
In this case, if the CUSTOMER wants to delete an item out of stock, the seller will modify it, changing the order and its bill immediately.
The CUSTOMER can buy via the billybelt.com website.
The amount of the order will be payable in full in one go.
Any order implies acceptance of the prices and descriptions of the products available for sale.
The order generates the irrevocable acceptance of the General Terms and Conditions of Sale.
The order is immediately registered if it consists of at least one product and acceptance of payment by the CLIENT.
The order cannot be registered without the CUSTOMER's consent to the General Terms and Conditions of Sale in force on the billybelt.com website at the time of the validation process. This consent includes the knowledge and acceptance of the CLIENT. The CLIENT will generate it by a virtual action consisting of checking the box dedicated to this purpose.
The CUSTOMER agrees to inform the seller, BILLYBELT, of his identity, contact details, and billing and delivery addresses to facilitate and complete his order. The CUSTOMER must provide this information accurately and truthfully. The CUSTOMER may contact Customer Service within 8 hours (EIGHT HOURS) after the time and date of the order to request a correction of the information provided.
If the order is not complete (payment, settlement, delivery or any other blocking/refusal situation), the seller, BILLYBELT, declines all responsibility for the order delivery.
If the CUSTOMER gives wrong information to the seller, BILLYBELT, the CUSTOMER is responsible for all consequences. The costs generated by its error must pay by the CUSTOMER only.
The CUSTOMER will always inform by email of the success of its payment.
When its transaction is a success, the CUSTOMER will receive its order reference. At the same time, The CUSTOMER will receive a tracking order number to follow all steps of its delivery. Order reference and order tracking are both available on his customer account.
The billing regroups all item prices indicated at the time of ordering.
The billing belongs to BILLYBELT until the successful payment transaction of the CUSTOMER.
All billing is available on the personal account of the CUSTOMER. And the seller, BILLYBELT, will always take care to send it by email too.
DELIVERY AND RETURN
On this following page, the CUSTOMER will be informed of its orders' delivery and return conditions.
The CUSTOMER can find the following information: Delivery zones, delivery methods, estimated delivery times, delivery costs, the cost and return procedure for products.
Returned items on sale or last-chance are not refundable or exchangeable. The return conditions do not apply, and the autonomous return process on the customer account is not available for these sales or last-chance products.
PAYMENT AND TRANSACTION SECURITY
The CUSTOMER can pay by bank card (Bankcard, Visa, Mastercard) or via a Paypal account.
The CUSTOMER's order will be registered by the seller, BILLYBELT, as soon as the banking service accepts the payment. The CUSTOMER must enter the type of card, the name on the card, the card number, the expiry date and the security code located on the back of the card in the spaces provided.
The seller guarantees the safety of all payment transactions of the CUSTOMER. Furthermore, BILLYBELT implements all the means to ensure the confidentiality and security of the data transmitted on the web and the internet site www.billybelt.com. In this respect, the said website provides the CLIENT's credit card data encryption using 3D secure.
CREDIT OR REFUND
All products may be returned and may be subject to a refund request by the CUSTOMER.
BILLYBELT will validate the request for reimbursement of products returned by the CUSTOMER if all the following conditions are respected:
The refund request and the product returns respect 30 clear days from the date of receipt of the CUSTOMER's order.
The products must be new. They must not have been worn, washed or even damaged.
The reason for the refund must be considered valid for the seller, BILLYBELT.
The CUSTOMER may request a refund for one or more items in his order.
In case of validation of the refund request, BILLYBELT will proceed with the refund within a minimum of 30 days following the date of reception of the returned products.
Returns received following a request for reimbursement after the deadline will be reshipped to the CUSTOMER. No refund will be made, and the CUSTOMER will bear the cost of re-shipment.
The CUSTOMER may also request a credit note from the seller. This credit note is valid for one year after its creation date.
Whether it is a credit note or a refund, BILLYBELT will reimburse the shipping costs incurred by the CUSTOMER if the CUSTOMER has requested in advance.
For any request or question, the BILLYBELT Customer Service is at your disposal:
By email : firstname.lastname@example.org
By post to BILLYBELT, 40 AVENUE PAUL LANGEVIN, Z.A RAVENNES LES FRANCS, 59910 BONDUES
By phone at +33(0) 3 28 35 38
Any order implies the CUSTOMER's acceptance of the general terms and conditions of sale. These general conditions of sale are governed by French law. In the event of a dispute, only the French courts shall have jurisdiction. In the event of difficulty or complaint connected with an order, the CUSTOMER may contact Customer Service to find an amicable solution.