Outside metropolitan France
About 6€ incl tax with Colissimo (this price may differ by +/- 1€ depending on the country)
9,90€ incl tax with DHL
(Belgium, Germany, Netherlands, Luxembourg, Italy, Spain, Portugal, Greece, Cyprus, Malta, Poland, Austria, Czech Republic, Denmark, Finland, Sweden, Croatia, Bulgaria, Latvia, Lithuania, Slovakia, Hungary, Romania, Monaco)
EUROPE OUTSIDE EUROPEAN AREA
13,99€ incl tax (DHL)
DOM / TOM
10€ incl tax (Colissimo)
USA / CANADA
14€ incl tax (DHL)
22€ incl taxes (DHL)
16€ incl taxes (DHL) for Tunisia, Thailand, Cambodia and Viêt Nam
Outside the European Union, customs fees may be applied and are the responsibility of the customer.
Items on sale are not refunded or exchanged
In the event of a return from a country affected by customs duties, the Customer must only mention that it is a return of goods on the customs declaration. Failing this, the customs duties relating to this return will be the sole responsibility of the Customer.
Click on your return situation on the left side to find out how to proceed.
We recommend you three free return services :
Once your order is validated and ready for shipment, you will be given a tracking number to track the progress of your order. You can find this number in the section History and details of my orders, by logging into your account on https://billybelt.com.
Parcel not received
BILLYBELT cannot be held responsible for the loss or damage of your package. We advise you to privilege the delivery in relay point or delivery colissimo against delivery of signature to secure your delivery.
In case of non-receipt with return to the sender, the costs of the new shipment are the responsibility of the customer.
Do you have a question regarding the delivery, the follow-up or the return of an order?
Contact BILLYBELT by email at firstname.lastname@example.org or call +33 (0) 03 28 35 38 89 from Monday to Friday from 9h to 12h and from 14h to 17h.