Outside metropolitan France
EUROPE OUTSIDE EUROPEAN AREA
DOM / TOM
USA / CANADA
Outside the European Union, customs fees may be applied and are the responsibility of the customer.
Exchange an article in Metropolitan France
Return an article in Metropolitan France (Free)
To exchange an item, please follow these steps:
Now choose one of the three free return services offered:
EXCHANGE OR RETURN OUTSIDE METROPOLITAN FRANCE
To exchange or return an item, please follow these steps :
Remind the destination address :
40 Avenue Paul Langevin
ZA Ravennes les Francs
Once your order is validated and ready for shipment, you will be given a tracking number to track the progress of your order. You can find this number in the section History and details of my orders, by logging into your account on https://billybelt.com.
Parcel not received
BILLYBELT cannot be held responsible for the loss or damage of your package. We advise you to privilege the delivery in relay point or delivery colissimo against delivery of signature to secure your delivery.
In case of non-receipt with return to the sender, the costs of the new shipment are the responsibility of the customer.
Do you have a question regarding the delivery, the follow-up or the return of an order?
Contact BILLYBELT by email at email@example.com or call +33 (0) 03 28 35 38 89 from Monday to Friday from 9h to 12h and from 14h to 17h.