Presentation of our company and activity
The website billybelt.com is an e-merchant opened to all Internet users, edited by SARL BILLY (limited liability company), specialized in braided belts and its head office is located in 2 rue Saint André, Lille, France.
I- The Customer
The Client declares to be an individual, aged 18 years and has the legal capacity or holds parental permission allowing him to make a purchaseand pay online on billybelt.com. When the customer sets up their account with his details in the section “My Account”, it must ensure the accuracy and completeness of required data he provides. In case of error in the address of the recipient, the company SARL BILLY cannot be held responsible for failure in delivery. The company reserves the right to cancel any order when the client IP address is domiciled in a country different from the billing address and / or delivery.
II- The Products
The products offered for sale are those featured on the website billybelt.com. Non-substantial mistakes can appear on the website which you recognize and accept. Anyway, In the event of any non-compliance of the product delivered with its description on the website, the Customer could exercise their right to retract the order, or apply the guarantee of conformity from the company SARL BILLY. If required, the latter will make the necessary to exchange or to refund the amount (total or a part) that may have been invoiced.
III- Ordering conditions
You declare to be an individual, aged 18 years and have the legal capacity or hold parental permission allowing you to make a purchaseand pay online on billybelt.com.
The debit for purchases on the customer's account is done at the time of the processing of the order. Nonetheless, the delivery of goods depends on the reception of the amount paid for this order. If your payment has been declined due to false or invalidated information, we could not dispatch goods and the order could be completely cancelled. We will inform you by email and you could reiterate your order.
IV Prices and payment terms
All product prices on the website billybelt.com are quoted in Euros, all taxes included (French VAT and other applicable taxes).
The SARL BILLY company reserves the right to change prices at any time but the products will be invoiced at the price in force at the time is received and subjected to availability.
The order can be paid by credit card (VISA, MASTERCARD, etc.), by bank check or the Paypal system.
The depositing is made on receipt of the check, sent to the following address:
2 rue Saint André
V – Delivery
The order will be delivered to the address indicated by the client, which has to be his own residential address or the one of any individual of his choice.
The time periods are indicative time corresponding to the average time for processing and delivery.
The BILLY SARL cannot be held responsible for any consequences of a delay in delivery or undelivery.
In case of damaged delivery (already opened, missing product...), the Customer is due to notify the carrier and the SARL BILLY company, by any means, its refusal of the product within 3 days following the delivery.
VI – Right of cancellation
The customer has a right of cancellation, without having to indicate the reasons for such cancellation, within a cooling-off period of fourteen (14) clear days from receipt of the products ordered. Also, the customer is responsible for the cost and the safe return (original packing, products are not to be worn or washed) accompanied by the order number to the following address:
2 rue Saint André
The SARL BILLY company will refund the Customer the possible money already paid, excluded shipment fees, and under the conditions described in the following paragraph (VII).
VII- Applicable law
Every order is submitted to the Customer's acceptance of the general terms & conditions of sale. The general terms & conditions of sale which are subject to the French law. In case of litigation, the French Courts shall have the exclusive jurisdiction to resolve it. In case of problem or complaint for an order, the Customer may address to the Customer Service department to find a mutual agreement.
VIII - Intellectual Property
All elements of the website billybelt.com, whether visual or the underlying technology, are protected by copyrights, trademarks or patents.